The "6-D" Information System

You know you need to learn this method:- If youplace in "OUT"4. Tickler file (email me if you don't
use your email and voice mailboxes to storeknow how to set one up) or action
things you need to dofile ("to be read" file, "to be copied" file, "to be
but don't have time to address right now- Iffaxed" file, "computer
your brain swims with all kinds of ideas and thingsentry" file, etc.)5. File it in a corresponding project
you need to do- If the location of your stacks offile near your work area or "to be
paper on your desk determines itsfiled" bin to go into a reference file6. Remove
contents (the upper left hand corner of the deskyourself from mailing listsEMAIL 6-D Equivalents1.
means something differentDelete it2. Forward it3. Reply if 3 minutes or less4.
from the upper right hand side of the desk. And,Move (or copy, depending upon your software
of course, items angledpackage) to Tasks (Action
sideways carry an altogether different meaning.)-items) or Calendar (time-sensitive meetings and
If you are constantly searching for things. Youappointments). OR, print and
find yourself sayingfile in tickler file if you prefer a hardcopy. OR
things like, "I know it's right here." (By the way,copy email to your contact
the average professionalmanagement software and schedule an activity
spends 36 minutes a day looking forto follow up5. Drag to appropriate personal folder
things!)Indecision, by its very nature, causes(only if no action is required). OR
clutter and creates pile-ups. Manysave to a Word document on hard drive.6.
of the piles on your desk and files in your emailUnsubscribe from mailing lists and tell your friends
box represent postponedto stop sending you
decisions. The keys to successful informationtheir "joke of the day"! Or use OfficeAssistant to
management are: (1) have afilter email.VOICEMAIL 6-D Equivalents1. Delete it2.
"home" for each category of information, and (2)Forward it3. Reply or call back if less than 3
decide immediately whereminutes (best if your voicemail system
each items belongs and (3) put it away. Ithas an automatic "reply" feature that sends a
doesn't mean you have to do it;message right to the person's
you just have to put it where it belongs.voicemail)4. Write a note in your planner on the
To help put these principles in action, I teach myday you need to respond, OR make a
clients a system I'velog entry in your phone log, OR write the
developed called the "6-D" System. Each piece ofinformation on an index card and
paper, each idea in yourfile in your tickler file; then delete it5. Transcribe
head, each email, each voice mail, each fax...thesethe information (only if no action is required) and
are simply pieces offile in
information.There are only 6 things you can doappropriate project or reference file6. Contact
with any piece of information:1.the caller and remove yourself from group
Discard-Permanently get rid of it. Ask yourself thedistribution lists or
tough questions-dogive them the correct person who handles that
you really have the time to read it? What's therequestACTION ITEMS/IDEAS 6-D Equivalents1.
worst that could happen ifDaily To-Do List or Task Pad if today, or Master
you discard the item? Can you get another copyTask List (or dateless
if necessary? You must beTask) if more than 30 days out2. For things to
ruthless in this stage! Studies have shown wediscuss with others, write an entry in their
only refer to 20% of all theCommunication
information we insist on saving. Today, theLog, make a note to call them in your planner, or
question is not, "Can I throwsend an email to schedule
this away?" but "Why should I keep this?"2.a meeting3. Do it if 3 minutes or less4. Drop a
Delegate-Refer the item to someone else. Get itnote in tickler file or fill in "start date" on task in
going "out the door" tothe Task
that person right away. We cannot "manage byPad for when you want to see the item again5.
doing" in the DigitalAge, soTranscribe and file in the appropriate project or
give away as much as possible.3. Do-If you havereference file6. Give yourself permission to stop
the time to complete, review, sign, or reply toworrying about itGetting started with the "6-D"
the item,system1. Get your organizing equipment ready.
do it immediately. Then get it going back out theSurround yourself with the trashcan,
door to the requester.recycling bin, envelopes, routing labels, tickler file,
This step is generally for action items that willplanner, "to be
only require two to fivefiled" folder, phone, and pen2. Get your hanging
minutes to complete. Investing the time now willfile folders and set up the tickler file3. Post a 3x5
save time in the long runcard with the "6-Ds" printed on it. Process new
because you won't review the item over andinformation
over again.4. Date-For items you can't work on(paper, email, voice mail) through the 6-D
immediately, determine when you need tosystem4. Take 30 minutes each day to organize
see the item again and put in the appropriateold piles of information5. Start with your paper
dated storage system.5. Drawer-File items youin-box, because it's usually the newest. Touch
can't toss, delegate, and that don't require anyeach
action.6. Deter-Halt the information; keep it frompiece of paper and run it through the 6-D
getting to you in the firstsystem6. Start sorting through the miscellaneous
place. Stopping reports, memos, letters, minutes,piles of paper that have
catalogues, magazines, andaccumulated in your office, 30 minutes at a
junk mail that you don't need or have time totime7. When your paper piles are gone, start
read.If you think of these options each time yougoing through old emails, bottom
look at a new piece ofup, and run them through the 6-D systemOnce
information, it will create one seamless system,you've got the old stuff cleaned up, the key to
rather than severalmaintaining your
disjointed methods for individual items. The key isorganized office is to have ALL of your in-boxes
to keep your "in-boxes"empty before you leave the
empty each day-paper, email, voice mail, andoffice each day. The old adage "a place for
your brain! Let's go througheverything and everything in its
the corresponding "6-D" equivalents for eachproper place" is indeed true. Don't shuffle
category of information.PAPER 6-D Equivalents1.information, decide immediately,
Toss or Recycle2. Route it (interoffice envelope,and be disciplined about putting things away the
routing label) and place in "OUT"3. Complete andfirst time you see it.Make it a productive day!