Effective List Management Can Save You Big

Let's talk about how to keep your postage costs$5.00 per thousand records) and will allow you to
down.So far you have been following my advicekeep getting your message out to as many
and mailing to the same list more than once. Atpeople in your list as possible.At times you can
some point you find lists that will produce returnssee up to a 10% undeliverable rate, and it can
continually, but you notice that you are receivingeven be higher on older lists that you have been
more returns than when you started mailing tousing for a while. Average is more like 5%
those lists.You may see things like "Undeliverableundeliverable so let's take a look at the numbers
as Addressed" or "Forwarding Order Expired."at that rate.If you mail 10,000 and get 5% back
Every time you mail to an address and thatfor bad addresses: 10,000 x .05 = 500 pieces.You
prospect has moved or cannot be foundwill have paid postage on 500 pieces that did not
for any reason, you have just paid for thereach their destination.So if you mail to your list
postage with no possibility of getting aagain without cleaning it you have just wasted:
response.Obviously it is a pretty big waste of500 x $0.23 = $115.00.If you were to NCOA that
money to continue to mail to this address, butlist at a rate of $5.00 per thousand you would
what do you do about it? You could simply gohave spent: 10 x $5.00 = $50.00.So you have
into the list of names that you have purchasedthree choices when faced with a list that needs
and delete the returns. No more bad addresses,cleaning:1. Spend hours deleting every return that
no more wasted postage, right? That is oneyou receive from your list.2. Waste $115.00 or
option but there is a better way to handle themore in postage every time you mail to that
situation.The US Postal Service has an NCOAlist.or3. Have the list checked by an NCOA service
(National Change of Address) System that aand get back in touch with customers that may
limited number of companies are licensed tohave moved, for around one tenth the cost.The
access. These companies are able to take the listNCOA service is the easiest and most effective
that you have purchased, or compiled yourself,way to keep your postage costs down.Joy
and check it against the USPS system. You willGendusa founded PostcardMania in 1998; her only
receive a report that will let you know if anyoneassets a computer and a phone. In 2004 the
on your list has moved, gone out of business, orcompany did close to $9 million in sales and
even if the zip code that contact was in wasemploys over 60 persons. She attributes her
changed by the Post Office itself. Along with theexplosive growth to her ability to choose incredible
report you will receive a new copy of your liststaff and her innate marketing savvy. Now she's
that has been cleaned and updated.The cost forsharing her marketing secrets with others.
having your list checked is very economical (about