| OST is a local copy of your Exchange mailbox, | | | | Outlook versions 2002 and earlier have 2 GB |
| which is available on your computer’s hard | | | | limitation for OST. When OST reaches or crosses |
| disk. OST contains all information and data similar | | | | this limit, it may get damaged leading into the loss |
| to the data stored in your mailbox on Exchange | | | | of emails, notes, contacts, etc. In the scenario, |
| server. It contains everything like email folders, | | | | when OST is having problem, we suggest you to |
| contacts, distribution lists, notes, journals, drafts, | | | | use OST to PST converter tool for repairing the |
| to do list, etc. Using the OST file, you can work | | | | damaged OST file and converting the repaired |
| offline with Outlook. When you select to work | | | | OST file into PST. While using OST to PST |
| offline, a file with the .ost extension gets created | | | | converter tool, you need to provide the location |
| on your computer’s hard disk. | | | | of the damaged OST file. Depending on the |
| You can work in offline mode similarly as you | | | | version of Windows operating system, location of |
| work in online mode that is you can create emails, | | | | OST can be different. Following are the location of |
| delete emails, create drafts, create calendar | | | | OST file on various Windows operating systems: |
| items, write notes, etc. Whatever the work you | | | | OST location in Windows 95, 98, and ME: |
| do in offline mode, it will be reflected in your | | | | C:WindowsApplication DataMicrosoftOutlook |
| mailbox on Exchange server. However, all changes | | | | OST location in Windows NT, 2000, XP, and 2003 |
| appear in the mailbox only when you go online. As | | | | C:Documents and Settingsuser nameLocal |
| soon as, you are connected to Internet, Outlook | | | | SettingsApplication DataMicrosoftOutlook |
| synchronizes the OST file with Exchange server | | | | OST location in Windows XP: |
| and work done during the offline mode now | | | | C:Usersuser |
| appears in the mailbox. While synchronizing with | | | | nameAppDataLocalMicrosoftOutlook |
| Exchange server, a log file is created containing | | | | Depending on the operating system that you are |
| information about the synchronization process. | | | | using with Outlook, you can search |
| This file helps you find the cause in case the | | | | above-specified locations for finding OST. An OST |
| synchronization process is failed. | | | | to PST converter tool while repairing the |
| OST may fail to synchronize with Exchange | | | | damaged OST file maintains the formatting and |
| server due to many reasons like Exchange server | | | | structure of emails, contacts, calendar items, etc. |
| is crashed, OST is damaged, etc. The OST file | | | | Therefore, the repaired items can be used as is. |
| can be damaged when exceeds its maximum size. | | | | There is no need to reform the recovered items. |