| An Exchange Server database might fail to mount | | | | base name |
| if it is inconsistent. In such cases, you can use | | | | Solution |
| Exchange utilities to repair them. However, if it | | | | Corresponding solutions to the given problem are |
| fails to perform the repair, you need to use your | | | | as below: |
| backup or scan the database using an efficient | | | | If the Exchange log file has been deleted, you |
| Exchange Repair software. | | | | need to use your Storage Group database |
| For an instance, consider that you try mount a | | | | backup to restore and replay the log files. If |
| Microsoft Exchange Server database, but it fails | | | | restoring from backup is not feasible, you should |
| and an error message displays with ID no. | | | | repair it using database repair utilities or a |
| C1041724. When you view the application log, you | | | | third-party application to make the database back |
| come across the following event: | | | | to consistent state. |
| Event Type: Error | | | | If the Exchange log file has been quarantined, you |
| Event Source: ESE | | | | should recover it to the folder containing your |
| Event Category: Logging/Recovery | | | | production log files and start Microsoft Exchange |
| Event ID: 413 | | | | Information Store service. |
| Description: Information Store (3932) First | | | | Move the transaction log files to a different folder |
| Storage Group: Unable to create a new logfile | | | | if running eseutil /p command is the issue, while |
| because the database cannot write to the log | | | | making sure that the databases are consistent. If |
| drive. The drive may be read-only, out of disk | | | | the databases are inconsistent, restore them |
| space, misconfigured, or corrupted. Error -1811. | | | | from backup or apply a third-party tool to repair |
| Cause | | | | them. |
| There can be several reasons for this error to | | | | Use the correct switch to run eseutil /r command |
| occur: | | | | successfully. |
| The Exchange log file has been deleted or | | | | If the database is consistent and you cannot |
| quarantined by an antivirus application | | | | repair it using Exchange utilities or restore it from |
| You run eseutil /p command on the database, but | | | | backup, you need to perform Exchange Server |
| the log file doesn't get removed | | | | Repair using a powerful third-party tool. Exchange |
| Exchange log file has a mismatching LGeneration | | | | Repair Tool use high-end repair algorithms to |
| and signature | | | | repair and restore a damaged Exchange database |
| You run eseutil /r command with incorrect logfile | | | | in all cases. |