| Is your Microsoft Exchange Server database | | | | Description: Information Store (2700) Unable to |
| service denying write access to database files or | | | | write a shadowed header for file |
| checkpoint files? Are you unable to extract | | | | E:\Exchsrvr\mdbdata\E00.chk. Error -1032. |
| information from Microsoft Exchange database? | | | | (Microsoft Exchange 2000 Server error format) |
| This behavior makes your entire Exchange | | | | After this behavior of Microsoft Exchange Server, |
| database unusable and leads to significant data | | | | you can not access your significant information |
| loss situations. In order to get your valuable data | | | | from the database. In order to get your valuable |
| back, you must have an updated backup. | | | | data back, you need to identify the cause of this |
| However, if the backup is not updated or available | | | | behavior and then perform Microsoft Exchange |
| at all, Exchange Server recovery becomes need | | | | recovery by resolving it. |
| of hour. | | | | Root of the problem: |
| When Exchange Database Server services denies | | | | Common reasons of the problem are: |
| write access to the EDB file or CHK (Exchange | | | | 1. The file has been stolen by another process. |
| Checkpoint File), you may find the below entries in | | | | 2. A controller or disk failure has taken place. |
| Application Event Log of Microsoft Exchange | | | | 3. Permissions are deleted from the directory |
| Server: | | | | where files are stored. |
| Event Type: Error | | | | 4. The Exchange Server database (EDB file) is |
| Event Source: ESE97 | | | | corrupt. |
| Event Category: General | | | | Solution |
| Event ID: 145 | | | | Try out the below methods to fix this behavior: |
| Date: 2/3/2000 | | | | 1. Reboot Exchange Server computer. It releases |
| Time: 1:57:34 PM | | | | all the system resources. |
| User: N/A | | | | 2. Fix the controller or disk related problems by |
| Computer: EXSERVER1 | | | | taking services from a hardware repair shop. |
| Description: (1996) The database engine could not | | | | 3. Restore permissions from backup. You can also |
| access the file called | | | | try recreating the permissions if you have |
| E:\exchsrvr\mdbdata\tmp.edb. | | | | administrative privileges. |
| Event Type: Error | | | | 4. Repair and restore damaged database using |
| Event Source: ESE98 | | | | third-party Exchange Recovery software. |
| Event Category: Logging/Recovery | | | | The applications are particularly designed to carry |
| Event ID: 439 | | | | out in-depth scan of entire database and extract |
| Date: 2/2/2000 | | | | all inaccessible from database. The Exchange |
| Time: 8:05:13 AM | | | | Recovery tool come equipped with rich and |
| User: N/A | | | | interactive graphical user interface to offer easy |
| Computer: EXSERVER1 | | | | recovery. |