| After you restore an Exchange Server database | | | | Grounds of the issue |
| from one server to another, you might | | | | This issue generally occurs due to corruption to |
| experience serious issues. When you attempt to | | | | the Exchange Server database. Due to corruption, |
| mount the database in such situations, | | | | the Exchange Server database becomes |
| “c1041724” error occurs. In such | | | | inconsistent and thus it can not be mounted. |
| situations, all of the critical data becomes | | | | Resolution |
| inaccessible and serious data loss situations occur. | | | | Before mounting the database, check “Do not |
| At this point, you are required to go for Exchange | | | | mount the database” and then attempt to |
| Recovery to repair and restore the damaged | | | | start Information Store Service. Rename the old |
| database and access data from it. | | | | database folder and then run Eseutil on affected |
| After replacing the Exchange Server database, | | | | database. Now try to mount the database. |
| when you attempt to mount the newly | | | | This method works in a number of cases, but |
| configured server, you might find the following | | | | sometimes when you try this solution, following |
| entries in Application Event Log: | | | | error may occur in Event Log: |
| Event Type: Error | | | | Event Type: Error |
| Event Source: MSExchangeSA | | | | Event Source: ESE |
| Event Category: MAPI Session | | | | Event Category: Logging/Recovery |
| Event ID: 9175 | | | | Event ID: 619 |
| Date: 7/14/2007 | | | | Date: 7/14/2007 |
| Time: 10:50:04 PM | | | | Time: 10:50:23 PM |
| User: N/A | | | | User: N/A |
| Computer: EXCHANGE | | | | Computer: EXCHANGE |
| Description: | | | | Description: |
| The MAPI call 'OpenMsgStore' failed with the | | | | Information Store (3552) First Storage Group: |
| following error: | | | | Attempted to attach database 'C: \Program |
| The Microsoft Exchange Server computer is not | | | | Files\Exchsrvr\mdbdata\pub1.edb' but it is a |
| available. Either there are network problems or | | | | database restored from a backup set on which |
| the Microsoft Exchange Server computer is down | | | | hard recovery was not started or did not |
| for maintenance. | | | | complete successfully. |
| The MAPI provider failed. | | | | In such cases, the data can not be retrieved and |
| Microsoft Exchange Server Information Store | | | | you need to use Exchange Recovery software. |
| ID no: 8004011d-0526-00000000 | | | | These software uses effective scanning |
| Such behavior of Microsoft Exchange Server | | | | mechanisms to retrieve as much data as possible |
| renders all of your mission critical data inaccessible | | | | from the affected database. These applications |
| and you need to find out the cause of the issue | | | | are completely easy and safe to use. |
| to perform Exchange Repair by sorting it out. | | | | |