| blank_pageExchange Server mailbox store is | | | | using eseutil /r with incorrect logfile base name |
| composed of user mailboxes and system | | | | 3. |
| mailboxes. Each mailbox store is made of two | | | | Mailbox store is corrupted |
| files : Priv.edb and Priv.stm. When a disaster | | | | Solution |
| occurs to any mailbox store, the EDB file is | | | | To solve this issue, you need to try these fixes: |
| considered to be the most vital component of | | | | 1. |
| recovery, for the reason that it contains all email | | | | You should ensure that antivirus software doesn't |
| messages, headers and text attachments of | | | | scan Exchange Server directories. It can even |
| users' email messages. There are various | | | | corrupt the database files. If the log files have |
| Exchange Repair software available that can repair | | | | been deleted, you should restore the database |
| a corrupted Exchange database, in case when | | | | from backup and play through the log files. In |
| you don't have any valid database backup to | | | | case when no good backup is available, you need |
| restore. | | | | to run Exchange repair utilities for bringing the |
| For instance, consider a scenario when you try to | | | | database to consistent state. |
| mount your Exchange Server mailbox store. The | | | | 2. |
| mount operation might fail logging the events | | | | You need to perform soft recovery using correct |
| 9175 and 455 in application event log. | | | | log file base name, such as e00, e01, e02 or e03 . |
| Cause | | | | 3. |
| There can several possible reasons that can | | | | If the entire mailbox store is corrupted, you |
| cause the described issue: | | | | should run Eseutil /r to repair it or restore from |
| 1. | | | | backup. However, you can also run Eseutil /p as |
| An antivirus software is running that has deleted | | | | hard recovery operation, but this causes the dirty |
| the Exchange log files | | | | pages to delete. So, it is recommended to use |
| 2. | | | | commercial Exchange Server Repair tools that |
| You have performed soft recovery for database | | | | can safely repair a corrupted Exchange database. |