| Microsoft Dynamics CRM 3.0 installs nicely into a | | | | cluster and then specify a CRM mailbox which is |
| clustered environment with Microsoft Exchange | | | | located on the virtual exchange server. |
| Server. If you want to reduce your downtime | | | | You will have to open the Services Control Panel |
| choose a cluster of Microsoft Exchange servers | | | | on each node in the cluster and stop the |
| because it can offer up another server should one | | | | MSCRMExchRouterService and then set the |
| of the servers fail. | | | | Startup to Manual. Now open the Active Directory |
| Full installation guides can be found online at | | | | Users & Computers and locate the GUID and |
| Microsoft's site. When you are doing an installation | | | | deploy. Then add the computer accounts for each |
| be sure to follow the instructions in the CRM 3.0 | | | | exchange cluster node. Close the Active Directory |
| Implementation Guide which will lead you through | | | | Users & Computers. In each Microsoft CRM use |
| not only the install as well as the configuration, | | | | the Rule Deployment Wizard to create a rule for |
| and then it will show you how to verify the | | | | the user's mailbox which will be automatically |
| operation on Microsoft Windows Server 200, | | | | forwarded to the specified Microsoft CRM. |
| Microsoft Windows 2003, Microsoft SQL Server | | | | If this all sounds complicated you aren't alone, |
| 2000 and 2005, as well as Microsoft SQL Server | | | | after all we all weren't meant to be network |
| Reporting Services 2000 and 2005. | | | | techs, and therefore for many of us it sounds like |
| Of course your project will need to start with the | | | | Greek. However, there's good news. There are |
| creation of a Microsoft Exchange Server cluster. | | | | many professionals that can quickly get your |
| If you have not done this before you have a | | | | Microsoft Dynamics CRM 3.0 up and running in no |
| couple of choices. If you are lucky enough to | | | | time and for a very reasonable price. And that |
| have an IT staff it will become their project. But | | | | means one less headache for you. |
| if you don't you can either download the | | | | Whether you decide to do the installation yourself |
| documentation from Microsoft's site or you can | | | | or hire a pro isn't as important as recognizing the |
| higher a qualified Microsoft CRM consultant to do | | | | power of Microsoft Dynamics CRM to your |
| your configuration and installation. | | | | business and getting it up and running as soon as |
| Once you have your server cluster configured | | | | possible. |
| you can install your Microsoft CRM 3.0 software. | | | | In fact if you were to buy only one thing on your |
| On the Incoming Exchanger Server Settings you | | | | wish list is should be your CRM software. It will |
| will need to type the name of your Virtual | | | | return your investment to you in no time with |
| Exchanger server for the cluster before you can | | | | increased sales, superior customer service, and |
| install the CRM server setup. | | | | better business decisions. Remember knowledge is |
| If you are going to install the Email router you will | | | | power and with CRM you've got plenty of |
| need to install it on every exchange node in the | | | | knowledge! |